KUTTING WEIGHT RETURN & EXCHANGE POLICY 

We want you to love your Kutting Weight merchandise. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days.

Returns after 30 days will be handled on a case-by-case basis with the ultimate objective of finding a satisfying resolution for you, the customer.

While it is acceptable to remove the cardboard hang-tag, if you cut or tear out the nylon tags sewn into the garment itself, we will not be able to accept the item back from you. 

Please make sure the sizing is correct before you start exercising in Kutting Weight clothing.

To receive a full refund, all promotional items must also be returned. If you wish to keep a promotional item, we will just withhold the item value from your refund.

Prepaid return shipping labels are available below for orders placed directly through kuttingweight.com and shipped within the United States*.

We cannot reimburse return shipping for independently created, non-requested prepaid return labels.

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Want to return any item for a refund or exchange?

First, print out and include the completed

KUTTING WEIGHT RETURN SLIP. Then,

CLICK HERE TO GET YOUR FREE RETURN SHIPPING LABEL

 

YOUR FIRST EXCHANGE IS FREE! 
Additional exchanges will be honored, but you will be responsible for the return shipping label. 

 

If you forgot to include the return slip, you can send an email that tells us what you'd like in exchange: customerservice@kuttingweight.com

*Free shipping and prepaid return shipping labels do NOT apply to international orders*
Address for Returns:
Kutting Weight Returns Department
7861 Ruffner Ave.
Van Nuys, CA 91406
 

*Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions. While most refunds/exchanges are processed much faster, please allow up to one week for your refund/exchange to be processed. This is limited to one redemption per household or name (no organizations).

 


We have two domestic shipping options: 
1. FREE standard shipping - 3 to 5 (business) days via USPS within the United States. 
2. $7 expedited shipping - 2 to 3 (business) days via USPS within the United States.
International shipping - 2 to 7 (business) days via DHL Express. 
Shipping cost is calculated at checkout based on your shipping address. You can review before finalizing payment.
Customs - Please be aware that your country/province might charge additional customs fees before you will be allowed to accept your package. *Kutting Weight is not responsible for Customs Duties*
 
 *Due to the high volume of traffic during the holidays, please expect possible shipping delays via USPS*
2018 Nationally Recognized USPS Holiday Schedule
(No mail is delivered on these days.)
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