Shipping & Returns

 KUTTING WEIGHT RETURN & EXCHANGE POLICY 
We want you to love your Kutting Weight merchandise. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receiving it. Item(s) must be in their original packaging and in perfect, unused condition with the tags still attached. We cannot accept clothing that has been used. If we receive sweaty and/or smelly merchandise, we will not accept the return and we will send it back to you, the customer. 
To receive a full refund, all promotional items must be returned as well. If these items are not returned you will be charged at full retail price. 
 
Prepaid return shipping labels are available upon request for orders placed directly through www.kuttingweight.com, within the United States only*. We cannot reimburse return shipping for non requested prepaid return labels.
 
Please Send your Returns/Exchanges to:
Kutting Weight 
Returns Dept. 
7901 Ruffner Ave. 
Van Nuys, Ca 91406

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Here’s the deal: Try it out for 30 days, and if you aren’t completely satisfied with your Kutting Weight sauna suit apparel, then we’ll happily refund your money.

The refund process is simple, easy, and convenient. Want to know how the Kutting Weight Money Back Guarantee works?

To request a return or exchange for purchases made directly through www.KuttingWeight.com, follow the instructions below:
 

Return Center URL: https://kuttingweight.returnly.com/

 

  1. Click here to go to our Return Center.
  2. Select the product(s) and reason(s) for submitting a return/exchange.
  3. Print out the free return label and attach it to any parcel of your choice.
  4. Put the unused product(s) in the package and drop it in the mail.
Exchanges:

  1. If you would like to submit an exchange, make sure to include the Kutting Weight Exchange Slip.
  2. You can download and print it out here: KUTTING WEIGHT EXCHANGE SLIP.
  3. IMPORTANT: Please make sure to place this slip inside your return parcel. Clearly write the item that you would like to exchange on the Exchange Slip. 
*Free shipping and prepaid return shipping labels do NOT apply to international orders*
Address for Returns:
    Kutting Weight 
    Returns Dept. 
    7901 Ruffner Ave. 
    Van Nuys, Ca 91406

     

    *Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions. While most refunds/exchanges are processed much quicker, please allow 2 to 4 weeks for your refund/exchange to be processed. This is limited to one redemption per household or name (no organizations).

     


    We have two domestic shipping options: 
    1. FREE standard shipping - 5 to 7 (business) days via USPS within the United States. 
    2. $10 expedited shipping - 2 to 3 (business) days via USPS within the United States.
    International shipping - 6 to 14 (business) days via USPS priority mail. 
    Shipping cost is calculated based on your location at checkout. You can review before finalizing payment.
    Customs - Please be aware that your country/province might charge additional customs fees before you will be allowed to accept your package.
    *Kutting Weight is not responsible for Customs Duties*
     
     *Due to the high volume of traffic during the holidays, please expect possible shipping delays via USPS*
    2016 Nationally Recognized USPS Holiday Schedule
    (No mail is delivered on these days.)
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