KUTTING WEIGHT RETURN & EXCHANGE POLICY
We want you to love your Kutting Weight merchandise. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days.
Returns after 30 days will be handled on a case-by-case basis with the ultimate objective of finding a satisfying resolution for you, the customer.
While it is acceptable to remove the cardboard hang-tag, if you cut or tear out the nylon tags sewn into the garment itself, we will not be able to accept the item back from you.
Please make sure the sizing is correct before you start exercising in Kutting Weight clothing.
To receive a full refund, all promotional items must also be returned. If you wish to keep a promotional item, we will just withhold the item value from your refund.
*Returning partial bundles for a REFUND will result in remaining items being restored to full item price. To exchange partial bundles, only send in item(s) for exchange*
Prepaid return shipping labels are available below for orders placed directly through kuttingweight.com and shipped within the United States*.
We cannot reimburse return shipping for independently created, non-requested prepaid return labels.
Want to return any item for a refund or exchange?
1. Download and complete the returns form HERE
2. Download your free pre-paid return label HERE
YOUR FIRST EXCHANGE IS FREE!
Additional exchanges will be honored, but you will be responsible for the return shipping label.
The return label comes in the form of a PDF file, so if your cell phone cannot download it, please try again on a computer.
If you forgot to include the return slip, you can send an email that tells us what you'd like in exchange: customerservice@kuttingweight.com
*Free shipping and prepaid return shipping labels do NOT apply to international orders*
Address for Returns:
Kutting Weight Returns Department
7861 Ruffner Ave.
Van Nuys, CA 91406
*Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions. While most refunds/exchanges are processed much faster, please allow up to one week for your refund/exchange to be processed. This is limited to one redemption per household or name (no organizations).
