Customer Service Department
Days & Hours:
Monday - Friday, 5:00 a.m. - 5:00 p.m. (PST Pacific Standard Time)
Many questions can be answered quickly and easily via our Frequently Asked Questions (FAQ) section. For common questions about our apparel, sizing, and returns/exchanges, please click here to visit the FAQ page.
To request a return or exchange for purchases made directly through www.KuttingWeight.com, follow the instructions below:
First, print out and include the completed
*Free shipping and prepaid return shipping labels do NOT apply to international orders*
Address for Returns:
7901 Ruffner Ave.
Van Nuys, Ca 91406
*Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late or undelivered submissions. While most refunds/exchanges are processed much quicker, please allow 2 to 3 weeks for your refund/exchange to be processed. This is limited to one redemption per household or name (no organizations).